Legal & Compliance
Privacy Policy
Official Policy & Legal Framework for ENNEF INFOTECH INDIA PRIVATE LIMITED.
Document ID: REF-GOV-2026
Effective Date: September 25, 2026
Privacy Policy – ENNEF INFOTECH
Last Updated: August 13, 2026
ENNEF INFOTECH (“ENNEF”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, protect, and process information when you visit or use our website at https://www.ennef.io/ or communicate with us regarding our products and services.
This policy is intended for our website and general business operations. It should be reviewed and updated according to the actual technologies, third-party services, cookies, analytics tools, CRM systems, hosting providers, and data-processing activities used by ENNEF.
Information We Collect
We may collect information that you voluntarily provide to us when you:
Submit an enquiry or contact form
Request a quotation
Request information about our services
Contact us by email, phone, WhatsApp, or other communication channels
Subscribe to communications or updates
Request technical or business support
Enter into a business relationship with us
Depending on the interaction, information may include:
Name
Company name
Email address
Phone number
Business address
Service requirements
Project requirements
Technical information provided by you
Any other information you voluntarily submit
Automatically Collected Information
When you visit our website, certain technical information may be automatically collected.
This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate location derived from technical information
Date and time of access
Website usage information
This information may be used for website security, analytics, performance monitoring, troubleshooting, and improving our services.
Cookies and Similar Technologies
ENNEF may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, analyse traffic, and improve user experience.
Cookies may be provided by ENNEF or by third-party service providers used on our website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
If ENNEF uses analytics, advertising, remarketing, or other tracking technologies that require consent under applicable law, appropriate consent mechanisms should be implemented.
How We Use Personal Information
We may use personal information for purposes including:
Responding to enquiries
Providing quotations and proposals
Delivering requested products and services
Providing customer support
Communicating about projects and services
Managing customer relationships
Processing payments where applicable
Improving our website and services
Understanding customer requirements
Preventing fraud and unauthorized activities
Maintaining website and system security
Complying with legal and regulatory obligations
Sending business communications where permitted
We will use personal information only for legitimate and relevant purposes and, where applicable, in accordance with the consent and other lawful grounds required under applicable law.
Marketing Communications
We may use contact information to communicate with existing or prospective customers about our services, products, offers, updates, or business information where permitted by applicable law.
You may request to stop receiving marketing communications at any time by contacting us or using an available unsubscribe mechanism.
Sharing of Personal Information
ENNEF does not sell personal information as a commercial product.
We may share information with trusted third parties where reasonably necessary to operate our business or provide requested services.
These may include:
Hosting and cloud service providers
Email and communication service providers
Payment service providers
CRM and business management platforms
Analytics and website service providers
IT and cybersecurity service providers
Software and technology providers
Professional advisors
Legal or regulatory authorities where required
Third-party service providers will receive only information reasonably necessary for the relevant purpose, subject to applicable contractual, security, and legal requirements.
Third-Party Services
Our website and services may use third-party technologies and platforms such as hosting providers, analytics tools, payment gateways, communication platforms, cloud services, social media services, and other technology providers.
These third parties may process information according to their own privacy policies and terms.
ENNEF does not control the privacy practices of independent third-party providers.
Data Security
ENNEF takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
Security measures may include access controls, authentication, monitoring, backups, encryption where appropriate, and other reasonable security practices.
However, no internet transmission, electronic storage system, website, or technology can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, operational, security, accounting, tax, legal, and regulatory requirements.
When personal information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
Where applicable, retention and erasure practices will also take into account requirements under India's Digital Personal Data Protection framework.
Your Privacy Rights
Depending on applicable law and the circumstances of processing, you may have rights relating to your personal data, including rights to:
Request information about the processing of your personal data
Request access to personal data held about you
Request correction of inaccurate or incomplete personal data
Request deletion or erasure where applicable
Withdraw consent where processing is based on consent
Request information regarding how your personal data is processed
Raise a complaint or grievance regarding personal data processing
These rights may be subject to applicable legal limitations and requirements.
India's Digital Personal Data Protection Act, 2023 establishes a framework for processing digital personal data and recognizing individual data-protection rights. The Digital Personal Data Protection Rules, 2025 were notified by the Ministry of Electronics and Information Technology on November 14, 2025, with a phased commencement timeline.
Withdrawal of Consent
Where ENNEF processes personal data based on your consent, you may withdraw that consent subject to applicable law.
Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
To withdraw consent or make a privacy-related request, contact us using the details provided below.
Accuracy of Information
You are responsible for providing accurate and up-to-date information when submitting personal information to ENNEF.
If you believe that information provided by you is inaccurate or incomplete, you may contact us and request appropriate correction.
Children's Privacy
Our website and general business services are not intentionally directed toward children.
We do not knowingly collect personal information from children for purposes that are prohibited under applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
International Data Transfers
Depending on the third-party technologies and service providers used by ENNEF, personal information may be processed or stored in locations outside your state or country.
Where applicable, ENNEF will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements and appropriate contractual or security safeguards.
Data Breach
If ENNEF becomes aware of a personal data breach, we will take reasonable steps to investigate, contain, mitigate, and address the incident.
Where applicable, we will provide notifications to affected individuals and relevant authorities in accordance with applicable legal requirements.
The Digital Personal Data Protection Rules, 2025 include requirements concerning reasonable security safeguards and personal data breach notifications.
Links to Other Websites
Our website may contain links to third-party websites.
ENNEF is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
Business and Customer Data
When ENNEF provides IT, software, infrastructure, cybersecurity, cloud, backup, AMC, or other business services, customers may provide information or data for service delivery.
The handling of such information may also be governed by the applicable quotation, service agreement, NDA, SLA, data-processing terms, or other contractual documents.
Where ENNEF processes personal data on behalf of a customer, the applicable contractual arrangements and legal requirements will determine the responsibilities of ENNEF and the customer.
Confidential Information
Information shared with ENNEF during business discussions, quotations, projects, technical consultations, or service delivery may be treated as confidential where applicable.
Confidentiality obligations may also be governed by a separate Non-Disclosure Agreement or service agreement.
Changes to This Privacy Policy
ENNEF may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices, or applicable laws.
The updated policy will be published on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, requests, complaints, or concerns regarding this Privacy Policy or the processing of your personal information, please contact us.
ENNEF INFOTECH
Website: www.ennef.io
Email: [email protected]
Phone: +91 63695 50557
For privacy-related requests, please include sufficient information to help us identify your request and respond appropriately.
Grievance and Privacy Requests
If you have a privacy concern or believe your personal information has been handled improperly, you may contact us at [email protected].
We will review the request and take appropriate action in accordance with applicable law and our internal procedures.
Acceptance
By using the ENNEF website or voluntarily providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
Important Legal Note: This is a general website privacy-policy document prepared for ENNEF INFOTECH. Because the exact legal requirements depend on the personal data you actually collect, cookies/analytics you use, CRM and hosting providers, marketing practices, customer contracts, and whether ENNEF acts as a Data Fiduciary or processes data on behalf of customers, the final version should be reviewed by a qualified Indian privacy lawyer before publication as the company's definitive legal policy. The current Indian framework includes the Digital Personal Data Protection Act, 2023 and the notified Digital Personal Data Protection Rules, 2025.
Last Updated: August 13, 2026
ENNEF INFOTECH (“ENNEF”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, protect, and process information when you visit or use our website at https://www.ennef.io/ or communicate with us regarding our products and services.
This policy is intended for our website and general business operations. It should be reviewed and updated according to the actual technologies, third-party services, cookies, analytics tools, CRM systems, hosting providers, and data-processing activities used by ENNEF.
Information We Collect
We may collect information that you voluntarily provide to us when you:
Submit an enquiry or contact form
Request a quotation
Request information about our services
Contact us by email, phone, WhatsApp, or other communication channels
Subscribe to communications or updates
Request technical or business support
Enter into a business relationship with us
Depending on the interaction, information may include:
Name
Company name
Email address
Phone number
Business address
Service requirements
Project requirements
Technical information provided by you
Any other information you voluntarily submit
Automatically Collected Information
When you visit our website, certain technical information may be automatically collected.
This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate location derived from technical information
Date and time of access
Website usage information
This information may be used for website security, analytics, performance monitoring, troubleshooting, and improving our services.
Cookies and Similar Technologies
ENNEF may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, analyse traffic, and improve user experience.
Cookies may be provided by ENNEF or by third-party service providers used on our website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
If ENNEF uses analytics, advertising, remarketing, or other tracking technologies that require consent under applicable law, appropriate consent mechanisms should be implemented.
How We Use Personal Information
We may use personal information for purposes including:
Responding to enquiries
Providing quotations and proposals
Delivering requested products and services
Providing customer support
Communicating about projects and services
Managing customer relationships
Processing payments where applicable
Improving our website and services
Understanding customer requirements
Preventing fraud and unauthorized activities
Maintaining website and system security
Complying with legal and regulatory obligations
Sending business communications where permitted
We will use personal information only for legitimate and relevant purposes and, where applicable, in accordance with the consent and other lawful grounds required under applicable law.
Marketing Communications
We may use contact information to communicate with existing or prospective customers about our services, products, offers, updates, or business information where permitted by applicable law.
You may request to stop receiving marketing communications at any time by contacting us or using an available unsubscribe mechanism.
Sharing of Personal Information
ENNEF does not sell personal information as a commercial product.
We may share information with trusted third parties where reasonably necessary to operate our business or provide requested services.
These may include:
Hosting and cloud service providers
Email and communication service providers
Payment service providers
CRM and business management platforms
Analytics and website service providers
IT and cybersecurity service providers
Software and technology providers
Professional advisors
Legal or regulatory authorities where required
Third-party service providers will receive only information reasonably necessary for the relevant purpose, subject to applicable contractual, security, and legal requirements.
Third-Party Services
Our website and services may use third-party technologies and platforms such as hosting providers, analytics tools, payment gateways, communication platforms, cloud services, social media services, and other technology providers.
These third parties may process information according to their own privacy policies and terms.
ENNEF does not control the privacy practices of independent third-party providers.
Data Security
ENNEF takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
Security measures may include access controls, authentication, monitoring, backups, encryption where appropriate, and other reasonable security practices.
However, no internet transmission, electronic storage system, website, or technology can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, operational, security, accounting, tax, legal, and regulatory requirements.
When personal information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
Where applicable, retention and erasure practices will also take into account requirements under India's Digital Personal Data Protection framework.
Your Privacy Rights
Depending on applicable law and the circumstances of processing, you may have rights relating to your personal data, including rights to:
Request information about the processing of your personal data
Request access to personal data held about you
Request correction of inaccurate or incomplete personal data
Request deletion or erasure where applicable
Withdraw consent where processing is based on consent
Request information regarding how your personal data is processed
Raise a complaint or grievance regarding personal data processing
These rights may be subject to applicable legal limitations and requirements.
India's Digital Personal Data Protection Act, 2023 establishes a framework for processing digital personal data and recognizing individual data-protection rights. The Digital Personal Data Protection Rules, 2025 were notified by the Ministry of Electronics and Information Technology on November 14, 2025, with a phased commencement timeline.
Withdrawal of Consent
Where ENNEF processes personal data based on your consent, you may withdraw that consent subject to applicable law.
Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
To withdraw consent or make a privacy-related request, contact us using the details provided below.
Accuracy of Information
You are responsible for providing accurate and up-to-date information when submitting personal information to ENNEF.
If you believe that information provided by you is inaccurate or incomplete, you may contact us and request appropriate correction.
Children's Privacy
Our website and general business services are not intentionally directed toward children.
We do not knowingly collect personal information from children for purposes that are prohibited under applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
International Data Transfers
Depending on the third-party technologies and service providers used by ENNEF, personal information may be processed or stored in locations outside your state or country.
Where applicable, ENNEF will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements and appropriate contractual or security safeguards.
Data Breach
If ENNEF becomes aware of a personal data breach, we will take reasonable steps to investigate, contain, mitigate, and address the incident.
Where applicable, we will provide notifications to affected individuals and relevant authorities in accordance with applicable legal requirements.
The Digital Personal Data Protection Rules, 2025 include requirements concerning reasonable security safeguards and personal data breach notifications.
Links to Other Websites
Our website may contain links to third-party websites.
ENNEF is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
Business and Customer Data
When ENNEF provides IT, software, infrastructure, cybersecurity, cloud, backup, AMC, or other business services, customers may provide information or data for service delivery.
The handling of such information may also be governed by the applicable quotation, service agreement, NDA, SLA, data-processing terms, or other contractual documents.
Where ENNEF processes personal data on behalf of a customer, the applicable contractual arrangements and legal requirements will determine the responsibilities of ENNEF and the customer.
Confidential Information
Information shared with ENNEF during business discussions, quotations, projects, technical consultations, or service delivery may be treated as confidential where applicable.
Confidentiality obligations may also be governed by a separate Non-Disclosure Agreement or service agreement.
Changes to This Privacy Policy
ENNEF may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices, or applicable laws.
The updated policy will be published on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, requests, complaints, or concerns regarding this Privacy Policy or the processing of your personal information, please contact us.
ENNEF INFOTECH
Website: www.ennef.io
Email: [email protected]
Phone: +91 63695 50557
For privacy-related requests, please include sufficient information to help us identify your request and respond appropriately.
Grievance and Privacy Requests
If you have a privacy concern or believe your personal information has been handled improperly, you may contact us at [email protected].
We will review the request and take appropriate action in accordance with applicable law and our internal procedures.
Acceptance
By using the ENNEF website or voluntarily providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
Important Legal Note: This is a general website privacy-policy document prepared for ENNEF INFOTECH. Because the exact legal requirements depend on the personal data you actually collect, cookies/analytics you use, CRM and hosting providers, marketing practices, customer contracts, and whether ENNEF acts as a Data Fiduciary or processes data on behalf of customers, the final version should be reviewed by a qualified Indian privacy lawyer before publication as the company's definitive legal policy. The current Indian framework includes the Digital Personal Data Protection Act, 2023 and the notified Digital Personal Data Protection Rules, 2025.